These Terms (together with the other policies and additional terms referred to in these terms) explain how you may make use of the website at (the "Website"). Use of the Website, includes but is not limited to accessing, browsing, registering to use, uploading and downloading Content (as defined below) to the Website. References to you or your means the person accessing or using the Website or its Content. These Terms apply to all members and visitors of our Website.

Please read these Terms carefully before using the Website as these will apply to your use of the Website. By accessing or using the Website you confirm that you accept these Terms and the documents referred to in them. If you do not agree with or accept any of these Terms, you should stop using the Website immediately.

In these terms "Content" means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Website.

Please see our Privacy Policy for information about how we process any personal information we collect from you, or that you provide to us, and information about our use of cookies.


This Website is owned and operated by The Res Forum Ltd ("we", "us", "our") registered under company number 07283773 with our registered office at Switch Accounting Ltd, Ferry House, Canute Road, Ocean Village, Southampton, Hampshire SO14 3FJ.


By using the Website, you agree to these Terms and agree to keep your password and other account details confidential.

We do not guarantee or warrant that the Website, or any Content on it, will always be available or uninterrupted. Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website or any Content you have submitted to the Website is unavailable at any time or for any period.

We seek to make the Website as accessible as possible. If you have any difficulties using the Website, please email us at or call us on +44 (0) 207 127 8075.

We may prevent or suspend your access to the Website if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.


Whilst we try to make sure that the Website is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Website will be fit or suitable for any purpose. Any reliance that you may place on the information on this Website is at your own risk. We may suspend or terminate operation of the Website at any time as we see fit.

Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. Whilst we try to make sure that the Website is available for your use, we do not promise that the Website is available at all times nor do we promise the uninterrupted use by you of the Website.


As a condition of your use of the Website, you agree:

  • not to use the Website for any purpose that is unlawful under any applicable law or prohibited by these Terms;
  • not to use the Website to commit any act of fraud;
  • not to use the Website to distribute viruses or malware or other similar harmful software code;
  • not to use the Website for purposes of promoting unsolicited advertising or sending spam;
  • not to use the Website to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
  • not to use the Website in any manner that disrupts the operation of our Website or business or the website or business of any other entity;
  • not to use the Website in any manner that harms minors;
  • not to promote any unlawful activity;
  • not to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
  • not to use the Website to gain unauthorised access to or use of computers, data, systems, accounts or networks;
  • not to reproduce, duplicate, copy or re-sell any part of the Website in contravention of these Terms;
  • not to attempt to circumvent password or user authentication methods.

You also agree not to access without authority, interfere with, damage or disrupt:

  • any part of our Website;
  • any equipment or network on which our Website is stored;
  • any software used in the provision of our Website; and
  • any equipment or network or software owned or used by an third party organisation that provides services to us.


We may from time to time provide interactive services on our website, including, without limitation, Information Forums and Surveys ("Interactive Services"). Where we do provide any Interactive Services, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users when they use any interactive service provided on our Website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Website, and we expressly exclude liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards (as listed below), whether the service is moderated or not.


You are solely responsible for the Content that you upload to the Website. We will not be responsible for, or liable to any third party for, the content or accuracy of any Content posted by you or any other user of the Website.

Any Content that you upload to the Website or as part of our Interactive Services, must be:

  • lawfully submitted;
  • factually accurate or your own genuinely held belief; and
  • provided with the necessary consent of any third party.
  • Any content that you upload must not:
  • be defamatory or likely to give rise to an allegation of defamation;
  • be offensive, obscene, sexually explicit, discriminatory or deceptive;
  • be likely to cause offence, embarrassment or annoyance to others;
  • include personal comment or gossip;
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe any copyright, database right or trade mark of any other person;
  • be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
    promote any illegal activity;
  • be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
    give the impression that they emanate from us; and
  • advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.


While we try to make sure that the Website is secure, we cannot guarantee the security of any information that you supply to us and therefore we cannot guarantee that it will be kept confidential. For that reason, you should not let us have any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive or valuable ("Unwanted Submissions"). While we value your feedback, you agree not to submit any Unwanted Submissions.

We may use any Unwanted Submissions as we see reasonably fit on a free-of-charge basis (bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive or valuable because we do not monitor the Website to check for these matters). Therefore, we will not be legally responsible for keeping any Unwanted Submissions confidential nor will we be legally responsible to you or anybody else for any use of such Unwanted Submissions.


If you choose to register for a membership account on the Website, you will be required to provide us with certain information. Our use of your information will be in accordance with the terms of our Privacy Policy.

You are responsible for your account and password and for any activities or actions (such as posting Content) used using your account. You must not disclose your account and password details to any third party. Your password must contain at least 5 letters. We recommend that your password consists of a combination of upper and lower case letters, numbers and symbols. If you know or suspect that anyone other than you knows your user account details and / or password, you must promptly notify us at

We will not be liable for any loss or damage arising from any unauthorised use of your account.

We have the right to disable, suspend or terminate any account at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these Terms.


This Website and all intellectual property rights in it including but not limited to any Content are owned by us. Intellectual property rights means rights such as: copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We reserve all of our rights in any intellectual property in connection with these Terms. This means, for example, that we remain owners of them and free to use them as we see fit.

Nothing in these Terms grants you any legal rights in the Website other than as necessary to enable you to access the Website. You agree not to adjust to try to circumvent or delete any notices contained on the Website (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Website.

Although we make reasonable efforts to update the Website, we make no representations, warranties or guarantees, whether express or implied, that the Website is up-to-date.


You may create a link to our Website from another website without our prior written consent provided no such link:

  • creates a frame or any other browser or border environment around the content of our Website;
  • implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Website;
  • displays any of the trademarks or logos used on our Website without our permission or that of the owner of such trademarks or logos; and
  • is placed on a website that itself does not meet the acceptable use requirements of these Terms.

We reserve the right to require you to immediately remove any link to the Website at any time, and you shall immediately comply with any request by us to remove any such link.

The Website may contain hyperlinks or references to third party websites other than the Website. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. Your use of a third party site may be governed by the terms and conditions of that third party site.


We do not guarantee or warrant that the Website will be secure or free from bugs or viruses.

You are responsible for configuring your own information technology, network, computer programmes and/or platform in order to access the Website. You should use your own virus protection software.

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.


Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury arising from our negligence or our fraud or fraudulent misrepresentation or any other liability that cannot be excluded or limited by English law), we exclude all liability for any loss or damage that may result to you or a third party in connection with the use, inability to use, or the results of this Website or its Content.


We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.

No one other than a party to these Terms has any right to enforce any of these Terms.


We reserve the right to vary these Terms from time to time. Our updated terms will be displayed on the Website and by continuing to use and access the Website following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.

These Terms were last updated on 21 May 2018.


We shall apply these Terms in our absolute discretion. In the event of your breach of these Terms we may terminate or suspend your use of the Website or take any action we consider necessary to remedy the breach. Should your access to our Website be terminated or suspended due to non-compliance in regards to these Terms, any subscriptions thus far paid will not be reimbursed.

We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us please contact us as soon as possible.

These Terms are governed by English law and the exclusive jurisdiction of the English Courts.

If you have any questions please contact us by email at or call us on +44 (0) 207 127 8075.