by a Sean Collins, co-founder and Managing Partner at TMS and Director, ESG at ATMA
Mobility teams are increasingly under pressure to do more with less, with new forms of mobility and increased complexity managed by the same or reduced levels of resource. To enable teams to manage programs effectively at scale, technology becomes essential. Especially when business travel and remote work becomes part of the mobility team’s purview.
Let’s not forget, Global Mobility (GM) teams have been using technology for many years, with assignment management tools enabling workflow automation, cost estimates, offer document creation and compliance tracking. Some pioneering companies are now taking it a step further by implementing chatbots and AI into their intranet portals. Here at TMS we are working with a client to help populate and map a chatbot within their HRIS to link queries to their internal GM portal. This will save the GM team time by enabling more self-serve by key stakeholders, whilst also being able to track the enquiries. An important feature of the chatbot is always to provide the option to reach out to a mobility team member if there is a further need, thus keeping the human touch and customer experience.
One of the best examples I have seen of using technology and AI in enabling internal mobility is in a leading transportation technology company. They have created an internal talent marketplace whereby managers post projects or “gigs” they need help with. Employees can log onto the tool and link their LinkedIn profile or manually input their skill sets as well as areas they wish to develop. On the back end, AI will map and match the skill sets and learning objectives and connect projects with employees, who can then pursue the opportunity. The time commitment is 6 hours per week for up to 6 months, thus cost effective (no need for an assignment) and a great development and retention tool. Once the project completes, the employee profile is updated with the new skillsets and experience. An effective and cost-efficient initiative that leverages global skillset and supports talent development.
RES Forum research
This piece is taken from the RES Forum research paper AI and its (mis)use) in Global Mobility. Written by Professors Michael Dickmann and Benjamin Bader, our latest paper surfs the algorithms of Artificial Intelligence and asks how AI affects GM, and the people and companies involved with it. It is a deep dive into the practical impact of AI on Global Mobility, with a self-assessment tool that evaluates where your organisation stands on AI, and recommendations on how to get the most out of this technology.
Get your copy of AI and its (mis)use in Global Mobility, here: theresforum.com/annual-report
Talent Mobility Search
Talent Mobility Search (TMS) is a specialised search and consulting firm focusing on talent mobility and international HR. The TMS team is staffed by senior leaders from HR across APAC, Europe and the US and provides executive search, recruitment and HR consulting services across the globe.
